
The way people interact with technology is changing
Extended reality, conversational assistants, and spatial computing are changing how we access networks and data, beyond screens and keyboards. These more natural, sometimes immersive interactions create new possibilities for individuals and groups, at home and at work, while making experience design as important as the technology itself.
This field is best explored through practical work: prototype demos, feedback from UX teams, analyses of technical limitations, and publications.
Orange experts, researchers, and partners assess what holds up in real-world use, who it works for, and what’s still lacking useful substance.
Digital Interfaces
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Customer engagement in the digital age: how to activate and anchor it
09.12.2025by Laurence Dhaleine et al.
Our Interfaces experts

Researcher and Sociologist specializing in work and organizations
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